Insurance Information

FAQ and Insurance Companies We Accept


Q: Can my child be seen without an insurance card?
A: We require that you bring your child’s insurance card to each visit. If you have not received your card or have lost it, you may be able to print a copy from your insurance’s website. We must have this information to file the visit with your insurance carrier.

Q: How do I know which child the balance is for?
A: Your child’s name is listed under the patient column on your statement.

Q: What is an Insurance Balance?
A: A visit that has been filed with your insurance company and is pending payment.

Q: What is COB?
A: COB stands for Coordination of Benefits. Most insurance companies send out a yearly questionnaire inquiring if you have any other insurance coverage.

Q: What is EOB?
A: EOB stands for Explanation of Benefits. An EOB provides necessary information about claim payment information and patient responsibility amounts. 

Insurance Coverage

There have been many changes in healthcare and insurance plans. Although an insurance may be listed under a broader insurance, we may not necessarily be contracted. While we accept many insurance plans, every policy has its own specific benefits and coverage. Our office does ask that you contact your particular health plan to ensure we are in-network. Also remember to add your newborn to your insurance plan within the first 30 days to safeguard coverage.

Insurances we accept:

AHCCCS Plans accepted

Insurance Plans NOT Accepted

  • All other AHCCCS plans (including Health Net Access)
  • Cigna Connect
  • Galaxy Health Network
  • Health Net Community Care
  • Pioneer CMS
  • Tricare

HMO Exchange Plans

  • We are not contracted with any HMO Plans

****Please note, that although we may be contracted with a specific plan, we may not be in the same network. It is your responsibility to contact your insurance company and verify that we’re in-network with your plan to avoid higher out-of-pocket expenses. Again, please follow due diligence and call your specific plan to make sure our office is in-network to avoid any issues. ****