Appointment InformationBe Prepared For Your Visit To Our Office
Patients are seen by appointment only. Our telephone lines are available for scheduling appointments from 8:30 a.m. until 5:00 p.m. Monday through Friday. When you call please inform the receptionist as to the nature of the visit so that adequate time can be scheduled. We do our best to accommodate same day visits for sick children. If you wish to have more than one child seen, please tell the receptionist at the time you make the appointment. This way enough time will be allotted for your family.
Telephone Calls During Routine Hours
If you have a concern, do not hesitate to call during routine hours. The staff has been instructed and trained to give you advice and they can usually answer routine questions. If they cannot, your call will be referred to the doctor.
Telephone Calls After Hours
If there are questions after hours, you can call our main office number 623-388-3216. Our answering service will then direct you to Phoenix Children’s Hospital’s Pediatric Triage service. Each member of the staff is a pediatric-experienced registered nurse and is HIPAA tested and compliant. They receive ongoing quality pediatric education through Phoenix Children’s and they keep informed on national standards for triage nursing.